Delivery of goods
All postage both national and international is distributed by Australia Post. For deliveries within the Sydney metropolitan area, generally allow around 2 working days. For all interstate and national deliveries, generally allow around 2 – 5 working days. International post will generally require around 7 working days. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Domestic shipping and handling charges within Australia cost $15.00 [excluding GST]International delivery charges are as follows:
Deliveries can be made to both home and PO Box addresses. Deliveries must be signed for upon arrival. In the circumstance that no one is present to sign for the parcel on arrival at a home address, Australia Post will leave a calling card at which point responsibility will pass to the purchaser to collect the parcel at their own convenience from the local post office. The same calling card procedure applies for all PO Box addresses.
All delivery costs are included in the purchase price paid by you at the final stage of the purchase process in the e- way gateway external to the website.
All localised metropolitan deliveries will be made by postal truck whereas all interstate, national and international parcels will be transported by plane.